this is the official cyber access
user agreement.
please read this agreement prior to using cyber access. if you have any questions regarding this please email support@cybercom.net or call 617.876.5660. this agreement is between
cyber access internet communications, inc. and its customers. customers agree to abide by the following:
acceptable use policy
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please read this carefully. failure to adhere to these terms may result in cancellation of your account. similar restrictions
are used by all internet service providers.
cyber access understands that using the internet "properly" (as defined by the internet community generally) can be very unclear
and confusing. it is certainly not our goal to punish someone for not fully understanding how the internet works. instead, our
goal is to help you use the internet most effectively, and to be able to take action against the few individuals who purposefully
abuse the system.
if you are new to the internet and do not fully understand these points, please call us.
- cyber access customers will not send unsolicited e-mail (spam). unsolicited e-mail is defined as any e-mail sent to an individual
or group (whether the mailing list was bought or developed by the customer) where the recipient or recipients have not specifically
requested information or a response. e-mail includes information of any kind, advertisements, literary works, graphics, voice and video
files, and any other material that can be contained in current or future implementations of e-mail.
- cyber access customers will not post advertisements to usenet newsgroups unless the newsgroup specifically states in its faq that
advertisements are acceptable.
- cyber access customers will not use their internet accounts to harass or abuse other members of the internet community.
- cyber access customers will not post copyrighted materials, whether written, graphic, or in any other form, to any public site
without permission from the copyright holder.
- cyber access customers will not use their accounts for any unlawful purpose.
- cyber access dialup accounts are for personal internet access only. the use of servers for incoming connections (telnet, ftp,
http, etc.), is prohibited. the service is provided exclusively for interactive, single-user access.
account information
the service begin date is the day on which cyber access activates the Customer's account. the first month fee is refundable if the
customer cancels within fourteen (14) calendar days of the service begin date.
other types of accounts such as dedicated dialup, and services such as domain registration and hosting do not have refundable monthly
fees. unless indicated otherwise, all equipment used for dedicated dialup accounts is the property of cyber access.
the service period extends for one, six or twelve months, depending on the service ordered, and is automatically renewed unless
terminated by the customer or cyber access. monthly services may be cancelled with thirty days written notice. only a written request
to terminate service relieves you and/or your company from the obligation to pay your charges.
canceled accounts will not receive refunds pro-rated for the remainder of the service period.
cyber access reserves the right to change its fees at any time. fee changes take effect at the time of renewal. cyber access reserves
the right to terminate any account in violation of any term of this agreement. refunds will not be issued for accounts terminated as
a result of the violation of this agreement.
limitation of liability
it is the customer's responsibility to verify the accuracy and correctness of invoices and/or credit card charges in a timely manner.
under no circumstances will cyber access issue a refund for more than the cost of three months service.
no warranties
cyber access does not warrant any connection to, transmission over, or the results of the use of any network connection. cyber
access assumes no responsibility for any damage, loss, or expense suffered by the customer, including but not limited to loss of data,
delays, non-deliveries, mis-deliveries, or service interruption caused by cyber access or customer error, omission, or negligence.
use of this service and any information obtained using this service is at the customer's risk. cyber access does not accept any
responsibility of the accuracy of, quality of, or actions taken in response to the information obtained through its services.
use of service
this service may be used only for lawful purposes. the transmission of information in violation of any local, state, federal, or
international regulations is prohibited. this includes, but is not limited to, copyrighted, obscene, or threatening material, and
material protected by trade secrets. the customer agrees to indemnify and hold harmless cyber access for any claims that arise
from the customer's use of the service.
all services provided by the customer either in part or in total using cyber access' connection are subject to relevant local, state,
federal, and international regulations. if cyber access or other relevant authorities determine inappropriate usage of this service,
cyber access reserves the right to suspend or terminate the service immediately and without notification.
service coverage
this agreement extends service to the customer only, and not to any other organization or entity affiliated with the customer. the
customer cannot transfer the account to another individual or group.
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